At ConfColl, we strive to deliver high-quality conferences and events. We understand that plans can change, and this policy outlines the terms and conditions under which event registration refunds may be requested.
1. Registration Confirmation
Upon successful payment, participants will receive a registration confirmation via email. This confirmation serves as proof of registration.
2. Cancellation by the Participant
Refund eligibility depends on the timing of the cancellation request:
- Cancellations made 30 days or more before the event start date:
Eligible for a full refund, minus any applicable administrative or transaction fees. - Cancellations made between 15 and 29 days before the event start date:
Eligible for a 50% refund of the registration fee. - Cancellations made less than 15 days before the event start date:
No refund will be issued.
All cancellation requests must be submitted in writing to contact@confcoll.com and will be considered effective from the date of receipt.
3. Non-Attendance
Failure to attend the event without prior written cancellation (“no-shows”) is not eligible for a refund.
4. Substitutions
If you are unable to attend, you may nominate a substitute participant at no additional cost, provided the request is submitted in writing at least 5 days prior to the event.
5. Event Postponement or Cancellation by ConfColl
In the unlikely event that ConfColl cancels or reschedules an event:
- Participants will be offered the option of a full refund or
- Transfer of registration to the rescheduled or alternative event.
ConfColl is not responsible for any additional costs incurred by participants, including travel or accommodation expenses.
6. Refund Processing
Approved refunds will be processed using the original method of payment and may take 7–14 business days to reflect, depending on the payment provider.
7. Policy Modifications
ConfColl reserves the right to amend this Refund Policy at any time. Any updates will be published on our website, and continued registration for events implies acceptance of the revised terms.
8. Contact Information
For refund requests or questions regarding this policy, please contact us at:
📧 contact@confcoll.com
📞 ConfColl Events LLC
Sharjah Media city, Sharjah Media city, Sharjah Media
city, Sharjah, 0000, Sharjah
Mobile: +971554462656
Email: contact@confcoll.com